Frequently Asked Questions
Find answers about materials, performance, installation, and ordering.
If you need further support, our team is ready to assist.
1. What is the lifespan of SYNTHATCH products?
SYNTHATCH products are designed for long-term outdoor performance. HDPE products typically last 20+ years, while Nylon (PA) and ASA materials can reach 30+ years under normal conditions.
2. Are SYNTHATCH products waterproof?
Yes. Our synthetic thatch sheds water effectively when installed correctly, making it suitable for roofing applications in tropical and coastal environments.
3. Are your products fire retardant?
Yes. Our products meet ASTM E108 Class A, UL 94 V-0, and GB 8624 B1 standards, ensuring high-level fire safety performance.
4. Will the color fade over time?
Our materials are UV-stabilized and tested up to 5000 hours under EN ISO standards, ensuring minimal fading in outdoor environments.
5. What is the difference between HDPE, Nylon (PA), and ASA?
HDPE is cost-effective for standard projects. Nylon (PA) offers higher strength and longer lifespan. ASA provides superior UV resistance, mainly used for synthetic bamboo.
6. Do your products require maintenance?
No. SYNTHATCH products do not rot, decay, or attract insects, eliminating the need for ongoing maintenance.
7. Are SYNTHATCH products easy to install?
Yes. Designed for efficient installation using standard tools, with guidance available for different project types.
8. Can your products be used in coastal or humid environments?
Yes. Our materials resist moisture, salt air, and fungal growth, making them ideal for tropical and coastal use.
9. Do you provide samples?
Yes. Samples are available for evaluation before bulk orders.
10. What is your minimum order quantity (MOQ)?
MOQ depends on product type. Contact us for detailed recommendations.